Privacy Policy
Your privacy matters to us at Modern Node Press
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely processed by our payment partners.
For our corporate clients, we may collect extra business details such as company registration information, preferred delivery schedules, and budget requirements. This helps us deliver a service that’s tailored to your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
Modern Node Press respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with priority and deploy suitable technical and organizational safeguards to shield it. This involves secure data storage, encrypted transmissions, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Only staff members who require the data to deliver services are granted access to customer information.
Although we employ robust security measures, no online transmission method is entirely secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. Depending on prevailing laws, you may be entitled to view, correct, erase, or limit how your data is used.
To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable period as mandated by law.
Data Retention
We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order details: three years following the last service interaction
- Payment transaction records: seven years for tax and accounting needs
- Website analytics data: twenty-six months for service enhancement analysis
- Marketing preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies allow us to retain your preferences and evaluate site performance.
You can manage cookie preferences in your browser settings. However, turning off certain cookies may impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
This site may include links to external websites or services. This privacy policy covers only Modern Node Press and our site. We are not accountable for the privacy practices of third-party sites.
We invite you to examine the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to mirror changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We invite you to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please contact us.
Contact Us About Privacy
Modern Node Press Privacy Team
Bedford Street Florist, 43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in the subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five business days.